Privacy Policy for Rocket Riches Casino

Effective Date: August 1, 2026

Welcome to Rocket Riches Casino. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in New Zealand. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other information you provide when registering an account or contacting us.
Account Information: Username, password, transaction history, game preferences, and account activity.
Payment Information: Payment method details such as credit/debit card information or other payment service details necessary to process deposits and withdrawals.
Technical Data: IP address, browser type, device information, operating system, and usage data collected automatically when you visit our website.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website traffic.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and maintain our casino services.
To verify your identity and comply with legal and regulatory requirements including age verification and anti-money laundering laws.
To process transactions and manage your account.
To communicate with you regarding your account, promotions, updates, and customer support.
To improve our website, services, and marketing efforts.
To detect, prevent, and address fraud, security issues, and other illegal activities.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that perform services on our behalf such as payment processors, identity verification services, and IT providers.
Regulatory Authorities: When required by law or to comply with legal processes, including New Zealand gambling regulators.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. International Data Transfers

Your information may be transferred to and maintained on servers located outside New Zealand. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

5. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal data, subject to legal or contractual restrictions.
Withdraw consent where processing is based on your consent.
Complain to the New Zealand Privacy Commissioner if you believe your privacy rights have been breached.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking

We use cookies to personalize content, provide social media features, and analyze traffic. You can control cookie preferences through your browser settings. For more information about cookies, please visit https://www.aboutcookies.org.

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Rocket Riches Casino
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Casino Lane, Auckland, New Zealand